Privacy Policy

Privacy Policy for Appliance Repair Burnaby Website

Effective Date: 01-07-2023

At Appliance Repair Burnaby, we value and respect the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights and choices regarding your personal data. By accessing or using our website, you consent to the practices described in this Privacy Policy.

  1. Collection of Personal Information

1.1 Information You Provide: When you contact us through our website or by phone, we may collect certain personally identifiable information, including but not limited to your name, email address, phone number, and any additional information you voluntarily provide.

1.2 Automatically Collected Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, device information, and website usage data. We use cookies and similar technologies to gather this information.

  1. Use of Personal Information

2.1 We may use the personal information we collect to:

  • Respond to your inquiries and provide customer support
  • Schedule and fulfill repair services
  • Improve our website, products, and services
  • Communicate with you about promotions, offers, and updates related to our business
  • Analyze website usage and trends to enhance user experience
  • Comply with legal obligations or resolve disputes
  1. Sharing of Personal Information

3.1 We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website and providing our services. These service providers are bound by confidentiality agreements and are only authorized to use your personal information as necessary to perform services on our behalf.

3.2 We may also disclose your personal information if required by law or if we believe such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.

  1. Data Security

4.1 We take appropriate measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. These measures include physical, electronic, and managerial safeguards. However, please note that no method of transmission or storage over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

  1. Your Rights and Choices

5.1 You have the right to access, update, correct, or delete your personal information. If you would like to exercise any of these rights or have any questions regarding your personal information, please contact us using the contact details provided below.

  1. Children’s Privacy

6.1 Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately, and we will take steps to remove the information from our systems.

  1. Changes to the Privacy Policy

7.1 We may update this Privacy Policy from time to time. Any changes will be effective upon posting of the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following details:

Email: Phone: (778) 319-2769

Thank you for trusting Appliance Repair Burnaby with your personal information.